latest on twitter 5 Twitter Customer Service Fails
5 Twitter Customer Service Fails
Twitter customer service can be customer service at its best, what it should be and stopped being years ago. It can be personal, real-time, proactive and, best of all, effective. I see some companies who standout. They not only respond when directly contacted (@ed on Twitter). They monitor Twitter for...
latest on social networking PR Nightmares: Salvation is in the Reaction
PR Nightmares: Salvation is in the Reaction
I’ve been pretty disappointed by PETA’s response to the PR nightmare they created when they decided to spam several moms this week. Since my last post, PETA Fail, or How Not to Spread the Word on Twitter, I have learned that they also used email and Facebook fan pages to continue their spam....
latest on mommy blogging Mom Blog SEO is Published
Mom Blog SEO is Published
I am very excited to announce that Mom Blog SEO is published! I have already gotten some great feedback and comments from those who preordered the book. You can find out more at Mom Blog SEO. P.S. You can also make money promoting my book by joining the affiliate program.
latest on new media How to Blog Like a Journalist
How to Blog Like a Journalist
Blogging is a wonderful medium, but I am also a firm believer that we bloggers can elevate our work by taking the best of new media and the best of old media and combining it. It serves us well, and it serves our readers well. I spent 15 years as a newspaper reporter, and now seven years blogging (with...
latest on business and pr Blogging Queens, a.k.a. My 3 Words for 2010»
Blogging Queens, a.k.a. My 3 Words for 2010
I was inspired by Chris Brogan’s post today, My 3 Words for 2010. I think it’s a great way to summarize your goals, mission and vision for the coming year. The year 2009 was a wild ride. I spoke at several conferences, and hosted Type-A Mom Conference. I launched Momtent and I am organizing...
latest on parenting SeaWorld at Chrismas – #typeatrip day »
SeaWorld was decked for the holidays, from Christmas trees with a seaside theme to twinkling blue lights. There were also several holiday-themed activities there. The Arctic attraction with the polar bears changed from a simulated helicopter ride to a Polar Express ride. Shamu also put on a special Christmas...

Mom Blog SEO is Published

Mom Blog SEO is Published
I am very excited to announce that Mom Blog SEO is published! I have already gotten some great feedback and comments from those who preordered the book. You can find out more at Mom Blog SEO. P.S. You can also make money promoting my book by joining the affiliate program.

5 Twitter Customer Service Fails

5 Twitter Customer Service Fails
Twitter customer service can be customer service at its best, what it should be and stopped being years ago. It can be personal, real-time, proactive and, best of all, effective. I see some companies who standout. They not only respond when directly contacted (@ed on Twitter). They monitor Twitter for mentions of their company, and they respond anytime someone mentions them by name. Beyond all of that,...

Mom Blog SEO eBook Preorders

I am excited to announce my upcoming book, Mom Blog SEO. I decided to do this because many mom bloggers were very interested in my SEO makeover. I tried to price it as affordably as possible, but it requires a lot of time and effort. Many just couldn’t afford it. So I realized many moms could do quite a bit by just knowing lots of the ins and outs of SEO themselves. Armed with that knowledge,...

Blogging Queens, a.k.a. My 3 Words for 2010

Blogging Queens, a.k.a. My 3 Words for 2010
I was inspired by Chris Brogan’s post today, My 3 Words for 2010. I think it’s a great way to summarize your goals, mission and vision for the coming year. The year 2009 was a wild ride. I spoke at several conferences, and hosted Type-A Mom Conference. I launched Momtent and I am organizing a blogging industry organization. I introduced social buzz ad campaigns on Type-A Mom and Foodie...

PR Nightmares: Salvation is in the Reaction

PR Nightmares: Salvation is in the Reaction
I’ve been pretty disappointed by PETA’s response to the PR nightmare they created when they decided to spam several moms this week. Since my last post, PETA Fail, or How Not to Spread the Word on Twitter, I have learned that they also used email and Facebook fan pages to continue their spam. That was even after being told by several influential people in social media, people who clearly...

PETA Fail, or How Not to Spread the Word on Twitter

PETA Fail, or How Not to Spread the Word on Twitter
It aggravates and saddens me that there are still so many major household names that know Twitter is hip, so they jump in and use it without the slightest thought to how to properly engage on Twitter. Yesterday, PETA did what can only be described as using the same tactic as porn and get-rich-quick spammers on Twitter. Don’t believe me? Here’s just one small snipper of their stream from...

SeaWorld at Chrismas – #typeatrip day 3

SeaWorld was decked for the holidays, from Christmas trees with a seaside theme to twinkling blue lights. There were also several holiday-themed activities there. The Arctic attraction with the polar bears changed from a simulated helicopter ride to a Polar Express ride. Shamu also put on a special Christmas version of Believe (although we went to the classic Believe show). As someone who really doesn’t...

Universal Studios and Islands of Adventure – #typeatrip day two

Universal Studios and Islands of Adventure are where we spent day two of our holiday visit to Orlando. The highlight of the day at Universal Studios for the grown ups was probably seeing the Mystery Machine and the Simpsons area, and the kids enjoyed the Feivel play area the most. Over at Islands of Adventure, the Dr. Seuss area was a big hit with the children. There are some cute rides and attractions...

Thanksgiving at Disney World – #typeatrip Day One

“I’m really here.” That’s what my 3-year-old son said yesterday, softly to himself soon after we arrived at Disney World. I know many families do the traditional Thanksgiving, but this year we decided to pack up the minivan and head south. Today, Thanksgiving Day, was our first day at the parks during this visit. A statement like that, so simple, so almost adult-like, is exactly...

Freelance Rates – How Bloggers Can Set Their Rates

Freelance Rates – How Bloggers Can Set Their Rates
Setting freelance rates can be tricky. Often there is little information out there to see what others are charging (especially for bloggers), and even more often there is little guidance for the many variables from client to client. In the comments on Mom Bloggers Deserve to Get Paid, I could see a lot of bloggers struggling not just about charging to begin with… but the root problem: what to...