5 Twitter Customer Service Fails
Twitter customer service can be customer service at its best, what it should be and stopped being years ago. It can be personal, real-time, proactive and, best of all, effective. I see some companies who standout. They not only respond when directly contacted (@ed on Twitter). They monitor Twitter for mentions of their company, and [...]
Poverty and the Rise of NICU Babies
When I thought about what topic to write about for Blog Action Day, it was kind of a no-brainer for me. I have three NICU babies (well, they aren’t babies anymore). All told, their NICU (Neonatal Intensive Care Units) stays added up to a good $150,000-plus. That didn’t even include the delivery. I was extremely [...]
Cash Register Etiquette
I had yet another case of cash register rage this week. Yes, I’m sure you can all note that it’s a silly reason to get mad, there are more important things in life, I should pick my battles, and patience is a virtue. Well, it’s not a virtue I possess. And where is that lack [...]
Reverse Grocery Shopping List
For the past three weeks, I have spent about 25-50 percent more than I normally do for groceries. And this isn’t indulging in gourmet items, or even getting anything beyond the essentials. There’s a post that’s been rattling around in my head and I just hadn’t gotten around to posting it, and now I think [...]
My Quest for a Mom-Friendly Purse
I honestly couldn’t decide what to title this post: My Quest for a Mom-Friendly Purse or Ways the Buxton Bag Sucks. It was a toss-up, but I decided my judgment is currently clouded by my disappointment with the Buxton Bag, when the real issue is the lack of great purses for moms. I have toddler [...]
