Posted by Kelby Carr in
consumer BS,
featured,
twitter on 01 20th, 2010 |
8 Comments
Twitter customer service can be customer service at its best, what it should be and stopped being years ago. It can be personal, real-time, proactive and, best of all, effective.
I see some companies who standout. They not only respond when directly contacted (@ed on Twitter). They monitor Twitter for...