Posted by Kelby Carr in consumer BS, featured, twitter on 01 20th, 2010 | 7 Comments

5 Twitter Customer Service Fails

5 Twitter Customer Service Fails
Twitter customer service can be customer service at its best, what it should be and stopped being years ago. It can be personal, real-time, proactive and, best of all, effective. I see some companies who standout. They not only respond when directly contacted (@ed on Twitter). They monitor Twitter for...
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Posted by Kelby Carr in featured, freelance writing, mommy blogging on 11 15th, 2009 | 124 Comments

Mom Bloggers Deserve to Get Paid

Mom Bloggers Deserve to Get Paid
I have been talking a lot about the topic of money and pay for mom bloggers lately. There are a few things that have been aggravating me about the mom blogging scene, but one major one is the perception that mom bloggers work for free (or should). Many mom bloggers I know are brilliant. They know the...
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Posted by Kelby Carr in business and pr, featured, freelance writing on 10 31st, 2009 | 6 Comments

Launching Momtent to Connect Mom Bloggers and Companies

Launching Momtent to Connect Mom Bloggers and Companies
There has been a lot of talk lately about a few key issues surrounding the mom blogosphere and ethical ways for brands to work with and engage mom bloggers. That got me motivated to launch a site I’ve had in the back of my mind for a while: Momtent. Here are some of the concerns I’ve been...
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Posted by Kelby Carr in business and pr, mommy blogging, new media, parenting on 11 16th, 2008 | 19 Comments

Motrin’s Offensive Mom Ad is Proof Companies Must Hire Chief Mom Officers

Have you seen this ridiculous Motrin commercial? The one that says moms wear their babies because it’s in fashion, and to look like an “official mom.” The one that asks if baby wearing makes moms cry. Also be sure to watch the baby version, which claims moms secretly want to be committed....
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